Pileggi Direct, LLC

We are an online and mail order company. Our Main Offices, Showroom and Distribution Center are located in Miami, Florida.

We have built a strong brand and a premium customer base by offering a wide selection of quality, value added products combined with exceptional customer service.

Throughout our catalogue and website at pileggidirect.com, we offer more than 60 quality products in 10 product categories. We are constantly adding new products and categories to our line.

Mission Statement - Pileggi Direct, LLC

• To be honest and truthful;
• To attain success through hard work, intelligence and integrity;
• To deliver quality, value added products, and exceptional customer service, in the e-commerce and mail order fields;
• To become a major US mail order and e-commerce retailer.

*Quality and Satisfaction Guarantee or Your Money Back*

Pileggi Direct, LLC strives to continuously provide quality products.

We stand behind our products and will do everything in our power to satisfy our customers.

If for any reason, you wish to return your item, please call us at: (305) 824-8793.

If the product is damaged, defective, or missing parts, we will gladly replace parts as needed at no charge.

We accept returns in brand new condition with the original packing material and original box within 30 days of customer receiving order.

If for any reason, customer requests a refund, one will be cheerfully given, minus the reasonable, original shipping charges, after item is returned.

Exceptional Customer Service

To ensure complete customer satisfaction, we focus on simplifying the purchasing process and improving our delivery time and options and to assist our customers with their online shopping experience.

Our Customer Service and Order Line and e-mail system, are available 7 days per week.

Order Tracking

Customers can track their orders from the moment of purchase until its final delivery, through a safe and personalized order tracking system.

Packaging

All of our products are carefully protected and packaged to insure safe and proper merchandise delivery to our customers.

Main Distribution Facility

Pileggi Direct, LLC ships daily from our 60,000 square foot distribution warehouse strategically located in Miami, Florida.

The storage process, order preparation, shipping, and order tracking are computerized, providing speed and accuracy when fulfilling orders.

Our operations and logistics systems are integrated with all major US shippers and we also contract accredited transportation companies for shipping heavier items.

We are able to ship an order to any US city, within three business days.

Web Site

Pileggi Direct's website was designed with the latest technology available. It provides easy navigation and is designed to facilitate our customer's purchasing process.

Our intergrated technology provides maximum privacy with regards to customer data.

All internet information collected from customer traffic is totally private, will not be divulged in any way and has been encrypted with the most current algorithms available in the market.

U.S. Main Offices, Showroom and Distribution Center

Pileggi Direct, LLC
6043 NW 167 Street - A20
Miami, Florida 33015 - USA
Phone:  (305) 824-8793 Fax: 305.824.8794
e-mail: info@pileggidirect.com